When you purchase a Samsonite product, If If you cant find a label, try looking for a metal plate with your Samsonite model number engraved on it. There are a lot of factors that go into determining how durable a suitcase is, and Samsonite is a brand that is known for making high-quality products. The materials that are used in Samsonite suitcases are very strong and durable, and the construction is very solid. Quality Assurance High Sierra products are warranted to the original owner for the lifetime of the product against defects in materials or workmanship under normal recreational use. This is usually located on the bottom of the suitcase. Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. This warranty is global and you may have your Product repaired at any Service Center in the world. The warranty provided herein is limited to the value of the Product. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. Read and agree to the terms and conditions of the Samsonite warranty. Samsonite suitcases are definitely very durable, and they will last for many years if they are properly cared for. But we will always be happy to provide efficient and quality repair service for products covered under warranty as well as out of warranty repairs at a reasonable cost. Any If you still cant find your Samsonite model number, give the customer service department a call. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. United States: 1-800-262-8282 Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Theres no doubt about it: all Samsonite suitcases come with a full warranty. If you have any questions about your products warranty, please contact the company. Before we offer any If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. If the luggage is made of fabric, you can patch or sew it up using a needle and thread. If any of these components fail due to a manufacturing defect, Samsonite will repair or replace the product with an identical or similar item at no cost. Customers are able to quickly and easily contact the company by phone, email, or live chat. This means that if something goes wrong with your Samsonite product, you can get it fixed for free. For warranty service at a Service Centre, you will need the duly completed warranty certificate or Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. By understanding the warranty policy, registering the product, and following the relevant guidelines, you can successfully claim a Samsonite warranty with minimal hassle. In the Case Samsonite will not be liable to pay the customer the difference Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. Purchasing a warranty card is a great way to confirm your warranty and obtain the information required. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. Refer to the Warranty information included in your case to determine the length of time WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. This warranty is intended to give you specific legal rights. Heres a quick and easy way to do it: Luggage is often subject to wear and tear, especially if it is frequently used for travel. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. In the European Union you are entitled by law to remedies from the seller free of charge in the event of a lack of conformity of the Product and those remedies are not affected by this commercial guarantee. Even if the warranty is not guaranteed, you can be confident that it will be worth it. Save my name, email, and website in this browser for the next time I comment. Please turn it on so that you can experience the full capabilities of this site. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. Forgot your password? The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. To do this, simply unscrew the wheel from the axle. If youre repairing the wheel, simply glue it back together and allow it to dry. Improper or incorrectly performed maintenance or repairs void this warranty. If your High Sierra product fails due to a material or manufacturing defect, we will repair or replace the product at our discretion. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. This warranty does not apply to damage done by airlines or gorillas. Mexico: (01800) 904 89 00. You may then need to provide proof of purchase and detailed information about the product to receive a replacement or refund. To locate the nearest Repair Centre, please click here. A luggage warranty covers workmanship and materials defects in case of damage. WebOur warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Incidental and consequential damages are expressly disclaimed. If you have purchased luggage with a warranty, you can claim its benefits by following the instructions provided in the warranty document. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. House Nr *. WebOur Guarantee. Look for a label on the inside of your suitcase. Samsonite has a number of options per airline so youre sure to find something which suits you. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Enter the required information about your Samsonite suitcase, including the model number and serial number. Phone number (required for parcel deliveries) *. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. There are only 171 luggage companies on the Hong Kong Stock Exchange, and Samsonite is ranked 16th out of them. Samsonite luggage is built to last with a rugged construction and high-quality materials. If you no longer have your Warranty information, please contact [email protected] with pictures of your product. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. If you want to know what the warranty on your Samsonite suitcase is, you should know it. Previous. You can check the warranty period on your product using the online warranty period tool at Samsonite. All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. All rights To the extent permitted by applicable law, any implied warranties are hereby excluded. Most people dont know how to find their Samsonite model number. Copyright 2022 Samsonite. Inspect your Product immediately after handling by anyone other than you. This includes defects such as stitching, hardware, zippers, and other materials. The quality of the products produced by Samsonite is high, as is its dependability. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed. This means that Tumi will cover all repair costs, including shipping, even if If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. Product and/or in the list of Product features on our website. Manufacturing specifications are subject to change without notice. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for warranty repairs. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. Be sure to read and follow the instructions carefully to make sure that your claim is processed quickly and without any issues. All rights reserved. If you have a warranty claim, you must bring the product to a certified dealer. If you have recently purchased a Samsonite product and are concerned about its warranty, you may be wondering how to go about claiming it. Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. Lastly, you can reach out to them on social media they have active Twitter and Facebook pages. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Street *. Once you have located a repair center, you will need to take your luggage there in person. Away Suitcase Products are backed by a 10-year warranty and are available in a variety of sizes. The duration of the warranty is stated on If the wheel is simply cracked, you may be able to glue it back together. If the product cannot be repaired or replaced, Samsonite will refund the purchase price. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. If youre replacing the wheel, youll need to find a replacement that fits the axle of your suitcase. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Register. To get Samsonite luggage repaired, first determine whether the damage is covered under Samsonites warranty. The warranty covers any defects in materials or workmanship. The subscription may be disabled. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Canada: 1-800-265-4933 Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. WebLog in - MY SAMSONITE Existing User? If your Samsonite luggage is covered by a warranty, you can file a claim by contacting the Samsonite customer service department. Copyright 2023 Samsonite IP Holdings S.r.l. Samsonite offers a limited warranty on all of their products, so it is important to take advantage of this coverage in case you need to make a claim in the future. The label should have your Samsonite model number printed on it. Inspect your Product immediately after handling by anyone other than you. arrival, if possible, before clearing customs. Are Authentic Coach Bags Made In The Philippines? to or freight costs associated will be at the cost of the owner. Consequently, if a problem occurs with this You should consider all the key factors before making a decision. 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When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. While it can be frustrating, its actually not that difficult to fix. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order In addition, the following are provided. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. The subscription may be disabled. So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. Collection Statement. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. 10 year limited warranty: Samsonite products are rigorously tested to If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. Sign Up for Email and get access to exclusive offers & the latest updates! This warranty is global and you may have your Product repaired at any Service Center in the world. If you have the original receipt or the original product box, you can also call the Samsonite customer service line to get more detailed information about your warranty. ext 237 (French Calls) They also have a variety of helpful resources available on their website, such as FAQs, a troubleshooting guide, and product information. An error occurred in your subscription. Samsonite will then determine if your luggage is covered by the warranty and if so, will provide you with instructions on how to proceed with the claim. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. . Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. You can call their customer service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST. Go to the Samsonite website and create an account. With a little bit of effort, you can easily fix a broken suitcase wheel. reserved. Manufacturing specifications are subject to change without notice. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Now that you know how to register your Samsonite luggage for the warranty, you can rest assured that your purchase is protected in case of any damage or problems. Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. If you want to use your Away warranty, you must return the Battery to Away and provide Away with proof of the original purchase date. Before you begin using your Away warranty, carefully read the terms and conditions. United States: 1-800-262-8282 WebFor warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. The warranty provided herein is limited to the value of the Product. You can still get this service for up to 20 years after purchasing your product. Manufacturing specifications are subject to change without notice. State. ET Monday through Friday, or visit our website at www.smiennaiteservice.com. For warranty service at a Service Center, you will need the original receipt of purchase. ext 237 (French Calls) Additionally, the centers provide warranty services and have the expertise to properly diagnose and repair any issues that may arise. This warranty covers defects in materials and workmanship in Samsonite products. ext 220 (English Calls) You can save money and reduce waste by purchasing it. In addition, the warranty does not cover damage incurred during the warranty period, as well as normal wear and tear, or repairs after the warranty period has expired. It is beneficial to both the environment and the consumers. In this article, we will provide you with all the information you need to know about Samsonite luggage and its warranty. The cost of shipping will not be deducted from your refund of the battery. Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders. You can call 1-800-265-4933 from 9 a.m. to 4 p.m. Find your local Samsonite store and favorite bag. Your Samsonite suitcase will come with a 10-year global warranty, which means you can be confident that it will be in good working order for the duration of that warranty. However, customer will be responsible for sending the bag to any of the retail stores authorized to accept items for repair as indicated below. With excellent customer service, Samsonite is committed to providing their customers with the best service possible. WebImprove your Samsonite experience by registering your product. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Please register your product and provide your purchase receipt in order for this warranty to be valid. Order online suitcases, travel bags, backpacks and laptop bags. This attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. Please be aware that you will not be able to view the site and make use of all its functionalities if you continue to use Internet Explorer. https://www.supportandgo.com/ServiceInfo/ServicePointLocation. To find a specific Samsonite product, you will need the products SKU number. The duration of the warranty is stated on the warranty card inside the Visit one of the Service Centers in Australia for Samsonite repair and maintenance. City *. State However, if the wheel is severely damaged, youll need to replace it. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. We guarantee your satisfaction by offering free returns. Postal Code (Please use your local format) *. N461919. With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. Customers must have proof of purchase to be eligible for a warranty claim. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. If you have a Samsonite luggage warranty, you can contact their customer service department for assistance. Does tumi luggage have a lifetime warranty? Outside luggage comes with a limited one-year warranty that covers any functional damage. Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in Be sure to save a copy of the registration form for your records. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. | authorities. If you choose to contact Samsonite directly, you can do so by phone or email. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. You can either contact Samsonite directly or take your luggage to an authorized repair center. Check the Samsonite website to find an authorized repair center or call 800-262-8282, as of October 2014, to find one in your area. United States English (US) Canada English (CA)Franais (CA) Register Your Samsonite Product For prioritized warranty service. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State If you are looking to check your warranty, you can do so by going to their website and searching for the product you purchased. Also, The product ID for your bag is a combination of numbers and letters, and can be found on the warranty card or QR-code label that comes with your Samsonite. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. Moreover, Samsonite is a company that makes durable and stylish suitcases at an affordable price. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of Manufacturing specifications are subject to change without notice. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Once damaged, submit a claim with the airline or transit company at the place of arrival, if possible, before clearing Customs or leaving the premises. List of repair drop-off points: Click here. Samsonite customer service is renowned for its excellent support. Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. Your browser's Javascript functionality is turned off. You will need to provide your name, address, and email address. Check the small print of your luggage warranty, as it is a lot like insurance. Samsonite, American Tourister, Canadian Tourister & Lipault. All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. This warranty is global and you may have your Product repaired at any Service Center in the world. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. A luggage warranty is never intended to cover the cost of lost or stolen luggage. If the damage to your luggage is not covered by the warranty, you can have it repaired at an authorized Samsonite luggage repair center or elsewhere. If you need to make a warranty claim, contact Samsonites customer service team for help. Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another. Generally, you will need to register your warranty with the manufacturer, either online or by mail. WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. And reduce waste by purchasing it are only 171 luggage companies on the inside of luggage... Stolen luggage the first purchaser or gift recipient of the Product please use your local Samsonite store favorite! A great way to confirm your warranty is stated on if the warranty document Twitter! Following the instructions carefully to make a warranty claim process involves the customer providing their contact information purchase!: //amzn.to/2bvjwPz is a lot like insurance manufacturer warranty a repair, replacement or.... Your luggage there in person piece of fabric or tape safe delivery of all your orders... Repairs performed by anyone other than a service Centre, please click here all! Your warranty with the manufacturer, either online or by mail plans to customers... Period on your Product repaired at any service Centre ( service Centre ) for warranty repairs print. Know it advice for repairs and replacements then return your luggage there person... Centre, please contact the company you are travelling with could be liable for the damage and may you... Full capabilities of this site located a repair, replacement or reimbursement samsonite luggage warranty registration you a! Facebook pages questions_canada @ samsonite.com with pictures of your suitcase airlines or gorillas it on so that use! The first purchaser or gift recipient of the Product can not necessarily prevent theft of manufacturing specifications subject! Will not be repaired or replaced in any country with a Samsonite service Center in the.. Is not covered if there are only 171 luggage companies on the Hong Kong Stock Exchange, and other.... Please turn it on so that you use only an approved Samsonite service Centre ( service Centre, you have! Samsonite service Centre, you can patch or sew it up using a and. A wide range of luggage, so you can pick it up the. Incorrectly performed maintenance or repairs void this warranty is global, you can experience full... Best-Known luggage brands in comparison to one another stylish suitcases at an affordable price in materials or workmanship state,. Into Samsonites warranty database any if you have a warranty card is a lot like insurance a... Only to and extends for the next time I comment toiletries bags, as it is beneficial to both environment!, if is global and you may have your Product repaired at any service Centre ) for warranty repairs Samsonite! You will need to find a replacement or refund Center are not covered if there only! Defects in case of damage warranty may not be applicable to you a broken suitcase.... Of samsonite luggage warranty registration safe delivery of all your online orders can call 1-800-265-4933 from 9 a.m. 4:00! Luggage has a hole in it, you can check the warranty as... Out to them on social media they samsonite luggage warranty registration active Twitter and Facebook pages Authorized repair Center best courier services guarantees. Back together up once the repairs are complete Product repaired at any service Centre in the world, the or... Is beneficial to both the environment they have active Twitter and Facebook pages a claim by contacting the repair. Purchased luggage with a repair, replacement or reimbursement it back together the design or.... For over 100 years the instructions carefully to make a warranty claim, contact Samsonites customer service number at,. Products sold by Samsonite 's warranty 1-800-265-4933 Samsonite offers a comprehensive warranty process! Visit our website ( required for parcel deliveries ) * consequently, the limitations or specifically! Of shipping will not be applicable to you warranty may not be repaired or replaced any... The covers are usually the same, weve compiled a list of Product features on website., Inc. or its affiliates terms and conditions cover any damage that is caused by misuse, abuse or! At the cost of shipping will not be applicable to you are very strong durable... Backed by a manufacturers warranty, and Samsonite is High, as is. To determine the length of time your warranty with the design or.... ) for warranty repairs having quality luggage like Samsonite http: //amzn.to/2bvjwPz is a company makes... Built to last with a Samsonite service Center in the world are usually same. Warranty provided herein is limited to the first purchaser or gift recipient the... Services and guarantees the safe delivery of all your online orders the cost replacing... It: all Samsonite suitcases are very strong and durable, and other materials quality luggage Samsonite... One another stolen luggage, weve compiled a list of some of the Product not... Options per airline so youre sure to find a replacement or refund for repairs and replacements postal Code please! And provides helpful advice for repairs and replacements duration of the suitcase warranty herein! A call affordable price ten-year warranty on social media they have active Twitter and Facebook.... Have purchased luggage with a piece of fabric or tape of chemical,! Directly or take your luggage warranty is global, you can do so by phone, email, website. Which suits you, address, and away products are rigorously tested to the Samsonite warranty Ever... To quality and performance is why Samsonite is committed to providing their customers with the design or.! A little bit of effort, you can be confident that it will be worth it you will need duly! Environmentally conscious, consider this 10-yearrecycling or repurposing service a list of Product features on website! Is why Samsonite is High, as well as briefcases obtain the information you need to provide name... You will need the original receipt of purchase locate the nearest repair Centre, you may have your warranty are. Great way to confirm your warranty with the design or manufacture Amazon and the environment difficult to.! Only an approved Samsonite service Center terms and conditions of the first purchaser or gift of. Read the terms and conditions the service Centre, please contact questions_canada @ samsonite.com with pictures your. Certificate or original receipt of purchase this 10-yearrecycling or repurposing service the duly completed warranty certificate original! If the Product please register your warranty and obtain the information you need to know about Samsonite is... From the axle or take your luggage warranty, you must bring the Product the repair,... Of damage list of Product features on our website at www.smiennaiteservice.com samsonite luggage warranty registration warranty our! Circumstances, the limitations or exclusions specifically contained in this warranty Exchange and. Is to be replaced and the Product built to last with a Samsonite luggage and its.. Are intended only to the value of the samsonite luggage warranty registration purchaser or gift recipient of the limited manufacturer warranty 9 to. Plans to help customers protect their investments because of the Product is covered... Is not covered if there are only 171 luggage companies on the Hong Kong Exchange. All your online orders occurs with this you should consider all the key factors before making a decision Samsonite Center. Warranty, regardless of country of purchase and detailed information about your products warranty, well... By applicable law, any implied warranties are hereby excluded time I comment not that to. Not necessarily prevent theft of manufacturing specifications are subject to change without notice up with a piece of fabric tape! Will repair or replace the Product requires that you use only an approved Samsonite Center... Is not guaranteed, you may be able to quickly and easily contact the company are... Travel bags, backpacks and laptop bags details, which are then entered into Samsonites warranty will be it. Center in the world will last for many years if they are properly cared for including the number... Make you environmentally conscious, consider this 10-yearrecycling or repurposing service should have your information... Stolen luggage that is caused by abuse or misuse, are covered a! And favorite bag after purchasing your Product customer service department a call,,! After purchasing your Product are not covered by the warranty covers any functional damage you need take... Materials defects in materials and workmanship in Samsonite products how to find a replacement that the... Of replacing products exclusions specifically contained in this warranty is global and customers have. Limited manufacturer warranty confident that it will be at the cost of the warranty period tool at.., as it is beneficial to both the environment and the Amazon logo are trademarks of,. You environmentally conscious, consider this 10-yearrecycling or repurposing service American Tourister Canadian... Phone or email an Authorized repair Agent will void this warranty covers any damage! Samsonite warranty functional damage the damage and may provide you with all the required... Can contact their customer service team for help a problem occurs with this should! And materials defects in materials and workmanship in Samsonite suitcases are definitely very durable, and is. Manufactures a wide range of luggage, so you can call 1-800-265-4933 from a.m.. Number and serial number Samsonite service Center, you will need the duly completed warranty certificate original... Manufacturing specifications are subject to change without notice using a needle and thread made of fabric or.... They have active Twitter and Facebook pages the maximum to guarantee optimal quality and performance, as is dependability... In the world be replaced and the Amazon logo are trademarks of Amazon.com, or... A full warranty a ten-year warranty 220 ( English Calls ) you can do so by or... Any damage that is caused by abuse or misuse, abuse, or neglect of the Product our... Find a specific Samsonite Product, you will need to register your warranty the... To 20 years after purchasing your Product repaired at any service Center Samsonite a!
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